Drillcon SMOY

System of operations

Good quality and service through a comprehensive system of operations

Smoy has a documented system of operations to help improve and harmonise the activities of the company and enhance customer service. The system of operations is based on process-based management.

The documented system of operations consists of the following parts:

1. Introduction of Smoy Operation flow charts
2. Strategy and ethical guidelines
3. Environmental policy
   
4. Quality policy
   
5. Occupational safety and health
6. Meeting practices
7. Deviation procedure
8. Operational directions
9. Production monitoring
10. Development of activities
11. Monitoring of customer satisfaction
12. Documentation and filing
13. Training policy

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